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Senior IT Technician/IT Technician

The University of Hong Kong

Apply now Ref.: 502125
Work type: Full-time
Department: Information Technology Services (40000)
Categories: Executive / Technical / Support
Hong Kong

Senior IT Technician/IT Technician in the Information Technology Services (Ref.: 502125) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal)

 

Applicants should possess a Bachelor’s degree or a higher diploma in Information Technology (IT) related discipline and at least 7 years' relevant post-qualification experience, preferably with experience in a supervisory position in data centre and enterprise IT systems/network infrastructure operations. They should have a good command of written and spoken English and Chinese; good communication, analytical and problem-solving skills; proven ability to execute multiple operational jobs independently and in a team environment according to prescribed guidelines; in-depth operational work experience in UNIX (including AIX and HPUX), Linux, MS Windows Server, Oracle/SQL Server/MySQL databases and SAN based disk/tape backup/recovery; basic knowledge of IP network; experience in network equipment configuration and installation, preferably in Cisco/H3C/Huawei products; and basic knowledge of UPS, cooling, electricity supply distribution and protection, fire and other physical/environmental risk protection for IT closets and data centres. Knowledge of scripting languages (PowerShell, Python, etc.) for automation is desirable. Those with lower qualifications and/or less experience may be considered for appointment as IT Technician.

 

The appointee will be responsible for monitoring the operations of central IT systems and campus network to ensure safe operation and provision of normal services; carrying out production jobs, data backup/recovery and other scheduled operational tasks; conducting system performance reporting, equipment life-cycle and inventory management; coordinating the installation of equipment/systems; and answering users’ enquiries. He/She will be required to work on shifts on a permanent basis, including overnights, weekends and public holidays.

 

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

 

The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will start as soon as possible and continue until November 30, 2020, or until the post is filled, whichever is earlier.

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