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IT Technician

The University of Hong Kong

Apply now Ref.: 515941
Work type: Full-time
Department: Information Technology Services (40000)
Categories: Executive / Technical / Support
Hong Kong

IT Technician (Learning Environment Services) in the Information Technology Services (ITS) (Ref.: 515941) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal)

Applicants should possess a Bachelor's degree or a diploma in the area(s) of Information Technology (IT), Engineering, Multi-Media, Theatre and Entertainment Arts or a related discipline, with at least 3 years’ relevant post-qualification experiences in audio-visual fields. They should have a good command of written and spoken English and Chinese; strong communication skill, customer service, analytical and problem-solving skills. They should also have good knowledge of and relevant experiences in the following areas.

  • Technical experience in audio-visual support in performance venues or studios with demonstrable experiences in live and post-production support for live performance, conferences and hybrid events, etc.;
  • Hands-on experiences in supporting computer-based audio-visual solutions including webcasting, video streaming, and video conferencing, etc.;
  • Hands-on experiences in the setup and operation of digital audio console, lighting control console, camera and live switcher, DSP and professional loudspeaker management system, LED Wall system, etc.;
  • Familiarity with live streaming and video conference solutions, and software management (experience with Microsoft Teams and Zoom and knowledge of different end-point devices are preferred);
  • Familiarity with Auto-CAD, Photoshop, Premiere Pro, After Effects, Adobe Media Encoder, Illustrator, Final Cut Pro, Pro Tools, as well as the latest multimedia technologies such as Virtual Reality, Augmented Reality, Hologram and 360° video;
  • Being able to demonstrate storytelling ability and meet multiple coinciding deadlines, manage and support production workflows, develop video style guide and branding standard;
  • AV System configuration and resolving technical problems in construction site;
  • Testing and Commissioning of Audio-Visual Systems;
  • Being a self-motivated team player;
  • Preferably with certification of ITIL, CTS and relevant experience in project management.
  • Experience in audio-visual industry as an advantage.

The appointee will carry out duties across an extended working day (8 am to 8 pm) according to a roster. He/She will be required to work evening shifts, during weekends and on public holidays occasionally.

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V.  Review of applications will start as soon as possible and continue until August 21, 2022, or until the post is filled, whichever is earlier.

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