Senior Manager / Manager (Investment Operations and Compliance) in the Investment Office (Ref.:533829)
We are seeking an experienced investment operations professional to join the Investment Office as an investment operations specialist. The appointee will support the operational integrity, governance, and effectiveness of the University’s endowment portfolio across both public and private markets, with a particular focus on investment operations, operational due diligence, and compliance monitoring.
The Role
The appointee will be responsible for the operational aspects of the endowment’s investment program, including trade support and instruction, cash and liquidity management, operational due diligence on external managers, compliance and guideline monitoring, performance and risk reporting, and systems and data implementation. The position is critical in ensuring that the endowment’s investment activities are executed efficiently, accurately, and in accordance with applicable policies, regulations, and best practices.
Key responsibilities include:
1. Trade support and cash flow management
- Coordinate and process trade instructions across public and private market investments in a timely and accurate manner;
- Manage capital calls, distributions, and other cash flow processes for private investments, including maintenance of commitment and exposure schedules;
- Oversee investment documentation such as subscription agreements, side letters, transfer documents, and redemption requests, ensuring proper execution, filing, and tracking; and
- Monitor cash balances and liquidity at custodian and bank accounts to support portfolio rebalancing, capital calls, and operating requirements.
2. Operational due diligence, compliance, and legal support
- Lead or support operational due diligence on existing and prospective external managers, including assessment of their middle‑ and back‑office processes, valuation policies, cash controls, service‑provider framework, and business continuity arrangements;
- Identify and mitigate operational risks across external manager relationships and investment structures, ensuring alignment with the University’s policies and risk management framework;
- Support the development and maintenance of ODD documentation, questionnaires, and ongoing monitoring processes, and prepare concise ODD summaries for internal stakeholders;
- Ensure adherence to internal investment, operational, and compliance policies, relevant regulatory requirements, and legal guidelines; and
- Collaborate with legal, finance, and external counsel to manage documentation and contract reviews, including investment management agreements, limited partnership agreements, and side letters.
3. Performance measurement, reporting, and data management
- Review and deliver timely, accurate performance and attribution reports to stakeholders, including portfolio analytics, benchmarking, risk, and liquidity metrics;
- Support the preparation of materials for the Investment Committee and other governance bodies, ensuring data consistency and clarity;
- Implement, maintain, and enhance portfolio management and performance systems and related data processes to support accurate and efficient reporting; and
- Establish and maintain robust data quality controls, reconciliations, and workflow automation to ensure integrity of positions, valuations, cash flows, and benchmark data.
4. Collaboration and process improvement
- Work closely with the investment team, Finance Office, custodians, administrators, and external managers to streamline operational processes and resolve issues promptly;
- Identify, design, and implement opportunities for process improvement, automation, and control enhancement across investment operations, ODD, and reporting workflows; and
- Contribute to projects related to new system implementation, data architecture, and the enhancement of the investment operating model.
Qualifications and qualities
- Bachelor’s degree in finance, accounting, economics, or a related discipline;
- Professional accounting qualification (e.g. CPA or equivalent) is required; an advanced degree and/or professional designation such as CFA is preferred;
- 5 - 8 years of relevant experience in investment operations, fund operations, investment accounting, or a related role, preferably within an endowment, foundation, pension fund, family office, or asset management firm with exposure to both public and private markets;
- Strong knowledge of investment structures and operational workflows, including capital calls and distributions, commitment tracking, NAV and capital account mechanics, and custody/settlement processes;
- Experience conducting or supporting operational due diligence on external managers or service providers, with the ability to assess and challenge control environments and operational risk;
- Expertise in portfolio management systems, performance and risk reporting tools, and data management processes;
- Familiarity with compliance and legal considerations in institutional investment settings, and knowledge of financial and investment reporting standards (e.g. GIPS) is preferred;
- Excellent analytical, organisational, and problem‑solving skills, with high attention to detail and a strong control mindset;
- Strong interpersonal and communication skills, with the ability to interact effectively with internal stakeholders, external managers, and service providers; and
- Proven track record of managing multiple priorities in a fast‑paced, deadline‑driven environment and taking ownership of tasks from inception to completion.
Those with less experience may be considered for appointment as Manager (Investment Operations and Compliance).
What We Offer
The appointment will be made on a fixed‑term full‑time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. The appointment will attract a contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 15% of basic salary for Senior Manager and 10% of basic salary for Manager.
How to Apply
The University only accepts online applications for the above post. Applicants should apply online at the University’s careers site and upload an up‑to‑date curriculum vitae. Review of applications will start as soon as possible and continue until December 31, 2025, or until the post is filled, whichever is earlier.
The University is an equal opportunities employer and
is committed to equality, ethics, inclusivity, diversity and transparency
