Executive Assistant (at the rank of Clerk II) in the Joint University Programmes Admissions System (JUPAS) Office (Ref: 534502) (to commence as soon as possible, on a one-year full-time temporary basis, with the possibility of renewal subject to satisfactory performance)
About the Office
The JUPAS Office administers the centralised application system for admission to full-time undergraduate programmes offered by participating-institutions in Hong Kong. We are committed to providing accurate, timely, and increasingly user-focused services to applicants, and other key stakeholders, ensuring fairness, transparency, and operational excellence throughout the admissions process. Information about the Office is available at https://www.jupas.edu.hk.
About the Role
The JUPAS Office is seeking a mature, proactive and detail-oriented individual to join the team. The appointee will provide operational and administrative support to the Office and contribute to the smooth delivery of overall services and operations.
Key Responsibilities
- Handling enquiries through various channels, including email, chatbot, telephone and in-person counter services;
- Assisting with the handling and management of application and operational data;
- Providing operational support and participating user acceptance testing (UAT) for JUPAS systems;
- Supporting general office administration and day-to-day operations of the Office;
- Assisting with procurement, bookkeeping and accounting-related duties, such as handling quotations, payments, purchase orders, and supporting budgetary control, and
- Performing other duties as assigned to support the work of the JUPAS Office.
About the Requirements
Applicants should possess:
- A good Bachelor’s degree with at least 2 years of relevant work experience, preferably gained in tertiary institutions;
- Experience in procurement, accounting and budgetary control will be an advantage;
- A good command of both spoken and written English and Chinese, preferably with fluency in Cantonese. Putonghua is an advantage;
- Good communication and interpersonal skills, with appropriate customer service etiquette; experience interacting with different stakeholders will be an advantage;
- High attention to detail, with a strong commitment to data accuracy and consistency;
- Good numerical sense and an appropriate level of IT proficiency, and
- A responsible, self-motivated team player who is flexible and able to prioritise tasks efficiently to meet tight deadlines.
Application
Shortlisted candidates will be required to attend a written test and an interview. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.
The University only accepts online application for this position. Applicants should apply online and upload a covering letter and an up-to-date C.V. Review of applications will commence as soon as possible and continue until March 25, 2026, or until the post is filled, whichever is earlier.
