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Executive Officer (holding the functional title of Executive Officer (Enquiry))

The University of Hong Kong

Apply now Ref.: 502384
Work type: Full-time
Department: Joint University Programmes Admissions System Office (99806)
Categories: Executive / Technical / Support
Hong Kong

Executive Officer (holding the functional title of Executive Officer (Enquiry)) in the Joint University Programmes Admissions System (JUPAS) Office (Ref.: 502384) (to commence as soon as possible for one year, with the possibility of renewal subject to satisfactory performance)

Applicants should possess a good University degree with excellent verbal and written communication skills, IT proficiency (MS Word, Excel and PowerPoint) and at least 6 years’ relevant working experience gained preferably from tertiary institutions or similar organisations.  The applicants should be able to work independently and be a good team player, should not flinch from heavy workload and maintain an eye for detail and uncompromising standards even when under pressure and working against at times tight deadlines.

The appointee will head up the Enquiry Team of the office.  We are looking for a pro-active, multi-tasking individual with excellent verbal and written communication skills who has a flair for handling enquiries and developing presentations deploying multi-media support.  He/She should be highly customer service-oriented, a creative problem-solver and fully aware of operational and system implications when giving support to stakeholders.  A thorough knowledge of JUPAS and hands-on experience gained from supervising or working with an enquiry/customer service team will be highly preferable.

The appointee will report to the Executive Director of the JUPAS Office.  Shortlisted candidates will be required to attend a written test (online).  Applicants should highlight in some detail why they deem their current and past experiences to be relevant for the post and how these will add value to the JUPAS Office.  Information about the Office is available at

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

The University only accepts online application for the above post.  Applicants should apply online and upload an up-to-date C.V.  Closes November 10, 2020.

Applications close:

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