Career Opportunities

Executive Officer in the Student Inclusion and Support of Centre of Development and Resources for Students (CEDARS) (Ref.: 537355) (to commence as soon as possible, on a two-year fixed term basis with contract-end gratuity and University contribution to a retirement benefit scheme, totalling up to 10% of basic salary. Renewal of contract is subject to the availability of project funding and mutual agreement.)

The Role

• assist in the development, rollout, daily maintenance, and continuous improvement of hall admission systems, hostel management platforms, and related databases;  

• organize, clean, validate, and standardize datasets, and develop guidelines for data standardization and shared-drive management;  

• apply statistical methods and data analysis to support technology integration, evidence-based planning, and process improvement;  

• conduct regular data audits, checks, and procedural reviews to ensure data accuracy, compliance, and operational quality;  

• provide frontline user support, troubleshoot system and operational issues, and handle enquiries from site office staff and residential stakeholders;  

• assist in conducting training workshops and preparing user manuals, operational guidelines, and system documentation to support smooth adoption of policies and platforms;  

• liaise with University departments, residence management offices, and relevant residential stakeholders on housing operations and system-related matters;  

• assist in coordinating residential initiatives, including residential education and housing partnerships, and support maintenance of websites, online resources, reports, and presentations; and  

• perform any other duties as assigned by supervisor.  

Qualifications and Qualities

• a Bachelor's degree, preferably in Information Management, Statistics, Business Operations, Social Sciences, or a related discipline, with at least 3 to 5 years' relevant post-qualification experience; 

• relevant experience in database management systems (DBMS), system implementation, quality assurance, data management, process improvement, or higher education/student housing administration; strong analytical ability and experience in organizing, validating, and analysing complex datasets; 

• strong proficiency in Microsoft 365 applications, including Microsoft Copilot, workflow automation tools, VBA and SQL; experience in Power BI, AI solutions, and visual design tools such as Canva or Adobe Creative Suite would be an advantage; 

• the ability to prepare user guides, conduct training workshops, provide user support, and communicate complex technical concepts effectively to non-technical users and stakeholders; 

• excellent written and spoken English and Chinese (including native fluency in Cantonese), strong interpersonal and communication skills, and a positive, proactive, service-oriented attitude with the ability to work collaboratively with diverse stakeholders. 

How to Apply

The University only accepts online applications for the above post.  Applicants should apply online and upload an up-to-date C.V.  Review of applications will start as soon as possible and continue until October 31, 2026, or until the post is filled, whichever is earlier. Shortlisted candidates will be invited to attend a written test and an interview.

The University is an equal opportunities employer and
is committed to equality, ethics, inclusivity, diversity and transparency